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True Wireless Bluetooth Earphones

20 reviews
100% of buyers enjoyed this product! 2591 orders
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Note :

  • Due to long-term transportation, the earphones and charging box may be out of power. After receiving the goods, please charge it before use.
  • MUST Use  5V/1A  Cable to Charge the J18 Charging Case.
  • No Game Delay.
  • Exclusive game low-latency mode, enjoy a near inductive delay experience, equipped with smart Bluetooth V5.0 chip.
  • This product is made by Xiaomi cooperation brand, shipping without Xiaomi packing and thus there is no any Xiaomi logo on the product.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of shoperhaven (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
C***o
verifed buyer
5 Jul 2022

I 've only tried them a moment to see that they work but they came with the 100% battery and they seem to sound very good (tested with rock and techno) and they're hot, you can barely tell you're wearing them. I hope it stays that way.

F***z
verifed buyer
5 Jul 2022

Very good sound

I***m
verifed buyer
3 Jul 2022

Unexpectedly in advance on the delivery. Conforms and good quality product, of course I don't I can speak about life. Hope.

R***v
verifed buyer
1 Jul 2022

Super

C***o
verifed buyer
28 Jun 2022

Frankly very clean the headphones and the sound is not bad

M***a
verifed buyer
27 Jun 2022

Description מדוייק, quality hearing excellent, quality good, very satisfied, recommend this store

J***n
verifed buyer
24 Jun 2022

Bluetooth connection quick function also a lot. Shipping is 9th day hung as well. June June days order hours days shipping rated

S***k
verifed buyer
24 Jun 2022

Normal sound is weak

F***r
verifed buyer
21 Jun 2022

Top..

Y***R
verifed buyer
20 Jun 2022

Very nice and excellent quality

M***z
verifed buyer
15 Jun 2022

High performance

X***r
verifed buyer
6 Jun 2022

Good looking, the headphones sound great! The small were easy to carry.

O***r
verifed buyer
6 Jun 2022

Quality sound clear, signal absorption very strong, not for the fall, and comfortable very answer the phone.

P***r
verifed buyer
6 Jun 2022

It's really nice, it looks great to mount, the much more lower than שחשבתי, very light and comfort very wear ear

P***r
verifed buyer
6 Jun 2022

The really lovely, without noise ותמורה good for money

H***r
verifed buyer
13 May 2022

Received the goods immediately after the test. The quality is very good, and the sound quality is very good, logistics also very fast. Favorite is mind please buy laying.

I***r
verifed buyer
27 Apr 2022

The sound quality is absolutely, very good experience! The connection is fast, the headphones are good and there is no noise

X***r
verifed buyer
26 Apr 2022

Really love! Bluetooth connection is fast and the sound without noise like the

M***r
verifed buyer
14 Apr 2022

The Bluetooth connection is fast, the sound quality is good, the headphones are very, very comfortable to wear, very loud, no noise

K***r
verifed buyer
14 Apr 2022

The operation is very convenient, and the sound quality is very good and sensitive and practical.

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