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Tronsmart Onyx Ace Wireless Earbuds Bluetooth Earphones with Qualcomm aptX CVC Noise Reduction with 4 Microphones

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  • Tronsmart Onyx Ace Bluetooth 5.0 Earphone
  • Supports Noise Cancellation;
  • Supports APTX with Qualcomm® Chip
  • Up to 24 hours Playtime
  • Supports Volume Control
  • Support Voice Assistant and Touch Control.

 

Genuine Qualcomm

  • The genuine Qualcomm® chip provides the most stable connection, delivering exceptional performance with consistent audio streaming.

Lossless aptX Audio

  • True Qualcomm® aptX™ audio technology works with the enlarged 13mm driver to deliver hi-fidelity studio quality sound that’s clear and bassy.
    *Lossless aptX audio only for those compatible devices.

24-Hour Playtime

  • Up to 5 hours on a single charge
  • Up to 24 hours with the charging case
    *All data based on 50% volume level. Actual results may vary by music genres, volume level, environmental conditions and more

One-Tap Control

  • Tap the earphone gently to access to core functions easily without reaching for your phone.

Four indicators for telling the remaining power

  • If four LED lights go on in sequence it means that the charging case is recharging.
  • The First LED light goes on when the right earbud is charging.
  • The Fourth LED light goes on when the left earbud is charging.
Spanish/Portugal Customers Attention

Dear Spanish/Portugal customers, if your address is Spanish or Portugal Island address, please pay attention the following information:

  • Because of the restrictions of regional, shipping company couldn’t send the parcels from Spain/Poland to the island address. Even if the parcel is sent out, it will face the situation of being returned. So, please check your address before purchasing.
  • If your address is island address, please do not worry, you can choose shipping from China, and the shipping speed is also very fast.

FAQ :

(1)
Q: What functions can be achieved through touch control?
A: Volume up/down, pause/play, previous/next track, answer/end/reject a phone call, activate the voice assistant.

(2)
Q: What audio codec does the Onyx Ace support?
A: AAC, SBC and aptX (aptX is for those compatible devices only).

(3)
Q: Can I use the Left or Right earphone alone?
A: Yes, you can.

(4)
Q: Do the earphones supports auto-connection when I open the case cover? Or do I need to take out the earphones?
A: The earphones will auto re-connect to your phone when you open the case cover.

(5)
Q: How long can I use the earphones once a time?
A: On the 50% volume level, the playtime is about 5 hours. With the charging case, the playtime can be up to 24 hours. The playtime depends on the volume level, music genres, environmental conditions and more.

(6)
Q: Is the Onyx Ace noise cancelling?
A: Equipped with quad-microphone system, Environment Noise Cancellation and cVc 8.0 noise cancellation technologies, Onyx Ace guarantees crystal clear calls by filter out the background noise. But it does not have ANC technology.

(7)
Q: Is the Onyx Ace waterproof?
A: Yes, the earphones have IPX5 protection but the charging case is not waterproof.

(8)
Q: How long does it take to fully charge the earphones?
A: About 1.5 hours.

(9)
Q: How long does it take to fully charge the charging case?
A: About 1.5 hours.

(10)
Q: Is there any indicator light to know the remaining battery of the charging case?
A: Yes, there are four LED indicators on the case to show the remaining power.

(11)
Q: Does it support to pair with Apple Watch via Bluetooth?
A: Yes. It can be paired with your Apple Watch via Bluetooth.

(12)
Q: What’s the charging port? Micro or USB-C?
A: It’s the USB-C charging port. And it comes along with a USB-A to USB-C charging cable.

(13)
Q: How much do the earphones weight?
A: About 4g / 0.14oz each. And the weight of the charging case with earphones is about 45g / 1.59oz.

 

What’s in the box

  • 1 x Onyx Ace True Wireless Earphones with Charging Case
  • 1 x Charging Cable
  • 1 x Warranty Card
  • 1 x User Manual

 

Specifications

  • Model: Tronsmart Onyx Ace
  • Chip: Qualcomm® QCC3020
  • Bluetooth version: Bluetooth 5.0
  • Bluetooth profile: HFP/HSP/AVRCP/A2DP
  • Audio codec: aptX, AAC, SBC
  • Connection distance: Up to 15 meters / 50 feet
  • Driver: 13 mm
  • Microphone sensitivity: -42dB ± 1dB
  • Audio frequency range: 20 – 20K Hz
  • Playtime (varies by volume level and content): Earphone: up to 5 hours (50% volume)
  • Charging case: up to 24 hours (50% volume)
  • Battery: Earphone: 40 mAh
  • Charging case: 400 mAh
  • Input: Earphone: 35 mA max.
  • Charging case: 300mA max.
  • Charging time: Earphone: about 1 hour 20 minutes
  • Charging case: about 1 hour 30 minutes
  • Standby: Earphone: about 60 hours
  • Charging case: 90 days
  • Dimension: Earphone: 39 x 16.5 x 16.8 mm / 1.54 x 0.65 x 0.66 inches
  • Charging case: 48 x 23 x 57.5 mm / 1.89 x 0.9 x 2.26 inches
  • Weight: Earphone: about 4 g / 0.14 oz
  • Charging case: about 37 g / 1.31 oz

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of shoperhaven (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
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Buyer
Review
S***l
verifed buyer
22 Dec 2021

Great quality

N***i
verifed buyer
22 Dec 2021

Conform to the description

Y***n
verifed buyer
22 Dec 2021

Everything worked out.

K***s
verifed buyer
22 Dec 2021

Thank you

B***e
verifed buyer
21 Dec 2021

Very good, I recommend it

H***r
verifed buyer
21 Dec 2021

Great product thanks to the store. I... 40 days delivery time

H***b
verifed buyer
21 Dec 2021

A trusted store I would recommend

A***h
verifed buyer
21 Dec 2021

Everything is fine, I order the second.

A***a
verifed buyer
19 Dec 2021

For the right of the product in good condition in 30 days Recommend the store

H***F
verifed buyer
19 Dec 2021

Good store I recommend it thank you

D***i
verifed buyer
18 Dec 2021

I recommend it. It's very good.

A***a
verifed buyer
6 Dec 2021

Good headphones for their price.

N***h
verifed buyer
6 Dec 2021

Past served with sin in half a year for the left earpiece was with marriage. But they are ideal for me for sports and the price is acceptable, so I decided to risk again.

R***z
verifed buyer
4 Dec 2021

Good os headphones, good sound and no lag. Fast shipping. The only catch I see is the material that are beds, polished plastic that is made somewhat slippery by pulling them out of the box, but I imagine it will be a question to get the truqu I still recommend them.

A***a
verifed buyer
2 Dec 2021

Like earphone, the height is good and good quality, already had a speaker that mark so bought the phone, because the brand is quality.

S***v
verifed buyer
30 Nov 2021

Good budget headphones, moderately loud, the sound quality corresponds to the price, good autonomy, 2 hours at full volume lasted, I recommend. But there is one minus: IML shipping company just petyxi finished

A***n
verifed buyer
25 Nov 2021

Fast shipment, same delivery. When listening to metal/rock at maximum volume, a small porridge. Drum BACE, pop, rap good bass, not until hit the bone, nice. I will not say for a long time, in 20 minutes the ear is not tired. In general, I am happy with this manufacturer, I previously bought a column T6 plus, also good impressions.

V***j
verifed buyer
24 Nov 2021

Uncle and I recommend Daniya shop.

E***v
verifed buyer
22 Nov 2021

Express delivery to Yekaterinburg by mail pyaterochki 11/10 straight where to saw the dofig km from the house. _ .. The headphones themselves came in a well-packed box. The quality of materials is not bad. In the ears sit more less well. By the sound I can say that it's not bad that everything is Crystal clearly heard all the tools and voice.

I***u
verifed buyer
25 Oct 2021

While testing, later I will add a review of the quality.

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