We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With packages coming in the kit works fine, but does not work with packages from expensive vacuum cleaners used in restaurants.
Conform to the description
op 1 dag , binnen 24hr , besteld en reeds geleverd !!! sneller kan niet !!! dank u .
Arrived much earlier than the delivery date. Packaging posharpan, but inside the package, another package, for this Plus! Therefore, the box itself almost did not suffer. Inside, in the opinion of everything is good, the equipment as described, the instruction in English is generally clear. Immediately tried, everything works. The touch panel, the response is instant, do not even understand that the thing is Chinese. Defects have not yet been found.
The order was issued 11.11.2021 with delivery from Ukraine. The shipment was from Odessa to Odessa and received the order ukrmail 13.11.2021. The description corresponds completely, the first tests passed on Hurray. Compare with industrial vacuum packers does not make sense, but for home use-just super. In the kit itself a vacuum cleaner, a tube for vacuum containers, a little bags and a knife for them. Given the coupons, I bought for $26. Purchase is happy with all 100%.
The goods came very quickly, very satisfied. Tried the goods, especially there were bags. Works great. The main thing is to listen to the instructions to the device, so as not to confuse anything. And so in service is very simple. Order, you will not regret. Seller recommend. Thank you very much